By signing in you confirm you are 18 or older, or have your parent’s or guardian’s consent.

UPSC Prelims 2026 CSAT, question 77

Topic: Decision making

Q77

With reference to ‘circular letters’, which of the following statements is/are correct?

  1. Circular letters are usually addressed to a group of people.

  2. Non-standard and customized content is typical of circular letters.

  3. Circular letters are used to intimate appraisals and increments of employees within organisations.

  4. Circular letters are less cost-effective than personalised and specific recipient-directed letters.

Select the answer using the code given below.

  1. (a) 1 and 2
  2. (b) 2 and 4
  3. (c) 1, 3 and 4
  4. (d) 1 onlyCorrect answer

Solution.

Answer: (d) 1 only

  1. Statement 1 is correct: a circular letter is an official communication addressed simultaneously to a large group of people (such as customers, shareholders, or staff across departments) to convey common information.
  2. Statements 2, 3 and 4 are incorrect: circular letters carry standardized (not customized) content, are never used for confidential individual salary appraisals/increments, and are much more cost-effective than personalized letters.